Registrations open from 8am. Head to the registration desk for your pass and delegate bag. Official proceedings kick off at 8:45am on Level 2.

For more information about the sessions and speakers click on the links below.

Opening Keynote

Before Lunch

After Lunch

Closing Keynote

WORKSHOP: Libraries are loud, libraries are for learning; STEAM is where libraries are at

Workshop description

There was a line-up from the door to the end of the building, robots were spinning, 3D Printer whirring and a metre-long caterpillar crawling around the floor; you wouldn’t have guessed this was a Thursday afternoon in the Library’s FabLab waiting for STEAM Imagineers to start.

In 2017, our National Science Week STEAM Imagineers Robotics Workshop in collaboration with a local high school was attended by over 100 community members. In 2018, we grew to a week-long STEAM Festival with over 750 attendees. Now, robotics, a resident archaeologist, LEGO bricks, International Games Week and regular challenges are just some of the tools that we use to inspire creativity, problem-solving and working collaboratively to explore and discover.


Jesika Miller & Chantay Chia

Jesika Miller is passionate about community involvement in library programs and activities. With a Bachelor of Criminology with Honours, Jesika uses literacy skills, learning through play and libraries’ role as a community space to decrease anti-social behavior and change public attitudes towards juvenile delinquency. Previously at Mandurah Libraries and now the Senior Library Officer for Programs and Community Engagement at the City of Bunbury, Jesika has been involved in community-based programs including, Intergenerational Activities, STEAM Festival, Local Creatives, Little Explorers and others.

Chantay Chia has worked for the City of Mandurah as Literacy Development Officer for over four years. She is passionate about literacy and learning which led to completing a Bachelor of Education and a Master of Education specialising in Literacy. Now a keen advocate for public libraries, she will complete a Graduate Diploma in Library studies this year and is current chair of the Libraries, Learning and Literacy group, connecting library staff across Western Australia.

Johnny come lately: on being the new kid in town

Session description

Library services are evolving rapidly in almost every sector. As a result, new jobs are being created all the time, encompassing new job titles, position descriptions and duties. This can be both incredibly exciting and absolutely terrifying for the successful applicant. Even when they are well qualified for the role or have previously been working within the organisation, the pressure is on to legitimize the creation of the role, find new ways of working with old colleagues and navigate the politics of situating new roles and services within the wider organisation. There is also often an expectation that they themselves will play a part in shaping the role. In addition, existing roles are being continually reshaped and librarians, like workers in so many other industries, are being asked to work in new ways, create new initiatives and initiate change on a number of levels.

I found myself in just such a position in November 2017, when I was appointed the newly created position of researcher support librarian at the University of Waikato. I was required to develop new services and resources, forge new collaborations within the University, communicate the purpose and value of the role to various stakeholders, and help to bring about a change in culture. Without any precedent for the role and unsure where to start, I set about creating some structure for the role and the way I would work within it. Reflecting on the year that has now passed, it occurs to me that my learnings may be of interest to people in a range of roles, from those appointed to a newly created role like mine, to those who are just beginning their career, or even those who are being called upon to take their existing role in a new direction. In sharing my approach, I hope to provide attendees with practical tips and learnings which will be applicable in almost any working environment.

It is my hope that others will be able to learn from my experience and be inspired to innovate in whatever role they hold, be it new or otherwise.


Jess Howie

Jess Howie is the Researcher Support Librarian at the University of Waikato, Hamilton New Zealand. Previously a Subject Librarian, she has worked in libraries for more than 10 years. Her current role focusses on scholarly communication and covers the areas of Open Access, research impact and metrics, strategic publishing and research data management. She has a particular interest in the role of academic libraries as agents of change in the scholarly landscape.

Two heads are better than one: getting everyone in the library on board with copyright

Session description

Ever feel baffled or frustrated by copyright? Well, it doesn’t have to be that way! Copyright plays a major part in enabling everyday activities across the GLAM sector. You’ll be introduced to the basic core aspects of copyright and their relation to different library roles, as well as why having this knowledge is important and applicable to your work. There will be examples of how to respond to basic copyright queries without having to say “no, you can’t copy that”.

The session will also address strategies for engaging your colleagues to get on board with managing copyright needs, while all still being champions of open access and FAIR (Freedom of Access to Information and Resources).


Natasha Edwards

Natasha Edwards has worked in academic libraries in a variety of areas, including reference services and institutional repositories. After a stint in two different university copyright offices, she has caught the copyright bug for which there is no cure. She manages her symptoms with a good dose of passion for open access and information literacy.

Changing hats and moving goal posts: how to deviate with purpose

Session description

Two librarians will collaborate to share an innovative presentation style based on the braided essay format. Their story charts how each deviated from traditional career paths to forge successful trajectories across different GLAM sectors. The stories deal with common fears experienced when opportunities for change present, how taking risks in existing roles leads to enhancement of learning and improvements in workplaces while seizing opportunities can lead to amazing roles.

One journey begins in a small rural library in NSW, where an enthusiasm to learn led an innovative librarian to develop and create library programs and services. A move interstate to a larger Melbourne public library presented a new opportunity, which was then followed by a jump to a current role in an academic library.

The other started in community arts, became a Media and Drama teacher before moving to work in a small school library, and volunteering in a museum while studying to become a librarian. Upon graduation, a key specialist role in a public library presented, with many opportunities to collaboratively engage widely in the sector and share innovative ideas. This year a jump back to education presented with a landing in a new High school and an opportunity to set up and manage a new library.


Mare Maticevski is an Educator, Librarian and Creative with a passion for libraries based on community cultural development. She shares in the dreams and aspirations of the communities that she is embedded in.

Amanda Martimbianco’s library career began in 2003 with a maternity relief position in a NSW public library. Her first week consisted of cutting out paper fish for an under the sea themed book week display. Her parents convinced her jobs don’t get better than that and she stayed for 11 years. Since then she has had numerous position titles, worked across two states, and moved from public to academic libraries.

Have you tried turning it off and on again? Troubleshooting tech

Session description

Technology. Can’t live with it, can’t live without it. It’s all around us, and it constantly goes wrong. In this talk I’ll give you the basics of how to troubleshoot (aka working out what the problem is, and/or fixing the problem), ensuring that you spend more time doing interesting work, and less time cursing. This is a very useful skill for anyone who deals with technology, especially if they also deal with the general public, e.g. public library librarians. It isn’t hard, and you should learn it, and mostly you can’t make things worse.

Peppered with irrelevant references (e.g. ‘PC LOAD LETTER’ and ‘Have you tried turning it off and on again?’) it is hoped that this presentation is at least slightly amusing.


Michael Harris graduated in 2014, and has worked at SLWA as a reference librarian for more than four years. So, stretching the “new” part of “new librarian” a little. Presented “Free Software, Open Standards and You” at NLS8 in 2016.

Collaborating across borders with the New Professionals Special Interest Group

Session description

So, you’ve found your feet as a new graduate, you’ve gotten involved in a local level, and started building professional networks in your country, but you’re wondering what else is out there on an international level? The IFLA New Professional Special Interest Group (NPSIG) is a vibrant group of library professionals from countries all over the world who provide opportunities for new professionals to engage and collaborate on a range of projects, from the annual IFLA camp unconference to sessions at the IFLA World Library and Information Congress (WLIC), and online webinars on various topics for new professionals.

This presentation will share the perspectives of new professionals who have become involved in the IFLA NPSIG, both as participants and as organisers. It will feature a video that introduces the audience to different librarians around the world who have been involved in NPSIG, and in their own words, share their experiences of engaging with others internationally. It will discuss the opportunities for new professionals to get involved and collaborate with librarians all over the world, through the group’s annual activities, and other initiatives. It will explore the challenges that come with collaborating on this scale, such as language barriers, time differences, and cultural perspectives. Finally, it will also discuss the opportunities that have opened up to professionals, as a result of getting involved on an international level.


Antoine Torrens, Laura Chiappara-Estevez and Andrew Finegan

Having worked in libraries in France, Germany and Japan, Antoine Torrens is now the director of the Public libraries in Compiègne, France, and the interim convenor of IFLA New Professionals Special Interest Group. Antoine dreams of opening libraries up to many domains and wants to build libraries everywhere: deserts, forests, gardens, trees… anywhere people can access. He is a passionate library advocate and has been taking part in the Cycling for libraries adventure since 2014.

Laura Chiappara-Estevez, a passionate new librarian, attended NLS7 in Sydney as a student and fell in love with librarians’ gatherings. Since then, conferences and networking events have become an addiction. Her last adventure was at the IFLA conference 2018 in Kuala Lumpur, where she became involved with the IFLA New Professionals Special Interest Group.

Andrew Finegan is a committee member of the IFLA New Professionals Special Interest Group. He has also volunteered in numerous ALIA committees in the past and currently works at the National Library of Australia. When not living and breathing libraries, he enjoys cycling around Lake Burley Griffin, singing karaoke power ballads, and commenting on how the coffee is still better in Melbourne.

We need to talk about cataloguing

Session description

Cataloguing. Yes, it’s still a thing. It’s the metadata that makes your library run and enables users to find the resources they’re looking for. But we don’t talk about it enough. Cataloguing has a reputation for being difficult, arcane and irrelevant to contemporary librarianship. (So do cataloguers.) New professionals are disinclined to pursue careers in cataloguing. Library students approach their metadata subject with dread.
Why is that?

What is it about cataloguing that we’re not talking about? Is it the rules, the standards and where to put those full stops? Is it the impact that library metadata has on user experience, social inclusion and information literacy? Or is it the fact libraries still need cataloguers at all, and we haven’t yet been replaced by artificial intelligence?

Contemporary cataloguing faces considerable challenges: how to incorporate new approaches in metadata schemas, user-created data and subject analysis, while also maintaining millions of MARC records going back fifty years. New professionals can be part of finding solutions to these challenges, bringing new ideas to the conversation. After all, metadata is power—and with that power comes a responsibility to our users, our professional values and our broader society.

This session will bring the power and magic of metadata to a new generation of librarians. It will discuss the influence of metadata on our users, the emerging possibilities for creating and re-using metadata in new ways and for new purposes, and break down outdated perceptions of cataloguers and our work. It aims to inspire new professionals to consider careers in this exciting area of librarianship. Or, at the very least, to help them talk about cataloguing.


Alissa McCulloch

Alissa McCulloch is a librarian and bibliographic data wizard from Canberra. She works in monographs cataloguing at the National Library of Australia and writes zines in her spare time. Alissa’s blog, Cataloguing the Universe, was selected for archiving by Pandora in 2017. She has written for Catalogue and Index, InCite and Archives & Manuscripts, and has appeared on Turbitt & Duck and CardiCast. Alissa tweets incessantly @lissertations and swears she has other interests besides cataloguing. Honestly. (Alissa is speaking in a personal capacity, and not on behalf of her employer.)

Oh the places you’ll go! A panel discussion of international opportunities in librarianship

Session description

In this panel session, you will hear librarians in the public, school and academic sectors share their experiences of working overseas and in cross-cultural environments. From the Pacific Islands to Scotland, Vietnam and China, the panellists will discuss the challenges and joys of working outside their comfort zone, taking their skills outside traditional library roles, as well as the logistics of making the leap. This session will inspire students and new librarians to think more broadly about the opportunities available to them and how they may DEVIATE from an imagined career path into exciting, sometimes uncharted territory.


Joanna Hare is the Associate Librarian for Research and Instruction at Duke Kunshan University, a Sino-foreign start up located between Suzhou in Shanghai in Jiangsu province, China. After graduating with a Masters of Information Management from RMIT in 2012, Joanna worked in a small university on the Gold Coast Australia, where a chance reference desk encounter lead her to uproot her life and relocate to Hong Kong, and now, mainland China.

Andrew Finegan first heard about the experiences of Australian librarians working in the development sector at NLS4 in 2008! The idea stuck with him, and in 2013 he took the plunge a 3-month volunteer assignment at a health library in Papua New Guinea. This quickly turned into a second assignment in PNG, followed by a year in Vietnam, and eighteen months in Kosovo. He has since returned to Australia, and now works in Canberra.

Renee Mason is a librarian, teacher and community builder. Dual qualifications in libraries and teaching have given her the opportunity to diverge from a regular career path and take her skills around the world. Renee has worked in libraries in regional Queensland, Darwin, New Zealand, China and Scotland, and is currently adding businesswoman to her skill set as a manager in her family’s tourism enterprise in Southeast Queensland.

Jessica Pietsch used up all available working holiday visas before realising that in order to keep working internationally she would need a University education. Reverse-engineering the ‘dream job’ she discovered that the Masters in Information Management was ALA accredited through ALIA and set about obtaining it. She has just spent the past year living and working in Johannesburg as the Nelson Mandela Foundation’s Digitisation Project Officer.

LIGHTNING: Copyright issues in derivative work: an analysis of translation, abstract and parody

Session description

Does a translator have any rights on the work that was translated by him or her? Who owns the copyright for a translated work? If an abstract or summary was created by someone other than the author of the original work, who owns the copyright for the abstract/summary? How about parody? Does a person need get a permission from the author to create a parody? Who owns the copyright for the parody? Translation, abstract/summary and parody are just three forms of derivative work. The nature of derivative work (i.e., different, but more or less related to the original work) makes its copyright ownership fairly complicated.

Inspired by Dr. Barbara Tillett’s analysis of bibliographic relationships for cataloguing, this research studies the content relationships (i.e., equivalent, derivative, and descriptive) from the point of view of copyright ownership. More specifically, the research works to discover the gradual changes of copyright ownership, as expression moves away from the original work to become a totally new work no longer related to the author of the original work. And finally, based on the research findings, a cut-off point for copyright ownership will be firmly established.


Izzy Zhang

Izzy Zhang is a cataloguing librarian. Before, he was a customer service librarian at Unitec Institute of Technology, New Zealand. Izzy is active in research. His research interests include bibliographic references, copyright issues, and services for international students. His latest research findings regarding RMS applications was presented at RLL-2 in May 2018 and his latest research paper regarding APA referencing was published on New Zealand Library and Information Management Journal.

LIGHTNING: Modernising the collection of use statistics at the State Library of South Australia

Session description

The State Library of South Australia’s Collection Maintenance team has had increasing responsibility for stacks management over the last 10 years. Lack of storage space, loss of positions and long-term vacancies has heightened the need to identify and implement more efficient ways of working.

In 2018, we commenced investigating more effective and efficient ways of gathering usage data for the whole collection.

It has been shown very clearly that as more data is collected over time, its usefulness will increase. The data-set available grows increasingly rich with each month’s statistics. Professional judgement can now be supported and informed by more accurate statistical data. The data can facilitate evidence-based decisions not only about collection management issues, including relegations, acquisitions and resourcing (reshelving, etc.), but potentially also about the use of library spaces.

This talk will present the key outcomes/issues resulting from SLSA’s ‘modernising the collection of use statistics’ project, discussing the challenges that could be anticipated as we increase our capability to make data-based decisions and increase our use of automation, and how new librarians in various Library/Information sectors may face and take advantage of similar challenges.


Kimberley Dye

Kimberley Dye has worked at the State Library of South Australia (SLSA) for 12 years and is currently on secondment in the Collection Maintenance Team, with a Graduate Diploma of Library Information Management (2015) from the University of South Australia. For the past 12 months Kimberley has been working on creating data based solutions and automation strategies to Collection Management issues. In particular, aiming to modernise the way SLSA captures use data for the State Library’s collections. Kimberley loves Batman, vegetarian foods, tattoos and walks along the beach with her beloved Cairn terrier, Colin and husband Steve.

WORKSHOP: Librarians v Lawyers: an escape room

Workshop description

Escape rooms have been around for a few years and more and more libraries are using these as tools to engage with their communities as well as teach a variety of skills. These skills can include teamwork, problem-solving, time management. Escape rooms can also be used to impart more specific skills such as information literacy and referencing.

Lawyers v Librarians: An Escape Room takes this concept to the next level. It provides an opportunity for those new to the area of law librarianship and legal research to learn about the basics of legal research and free legal resources in Australia. They then apply and explore their newfound skills by escaping from a room where a villian has trapped them with legal research puzzles and riddles! This workshop will enable participants to learn new skills in the long standing area of law librarianship in a fun and exciting environment.

The workshop commences with a legal research workshop, it will aim to cover the basic concepts of legal research including how to find legislation and cases. The workshop will also highlight free legal resources and databases available to use in Australia. Small activities throughout this workshop will allow participants to engage with the content provided. Participants are encouraged to bring their own device to maximise their learning.

After the initial legal research, workshop participants will be challenged to implement their new knowledge by completing an escape room. Participants will be split into small teams to complete the escape room and compete in a time race against the other teams. They will be given a maximum time of 30 minutes to complete the challenge and escape. The escape room will draw upon the content of the legal research workshop and present it to participants in the forms of a scintillating scenario including puzzles and riddles with the end result aim to escape the room!


Michael Hawks, Annette Messell and Maddy Medlycott

Maddy Medlycott is a Research and Reference Librarian at Crown Law Library. Since beginning her library journey Maddy has also worked at QUT Library in a variety of roles and worked as a HR Coordinator at Madame Tussauds in London where she helped employees with professional development, training and creating a sense of fun. After travelling the world Maddy fell into working in Law Libraries and creating exciting PD events. She hasn’t looked back since.

Michael Hawks is currently a Liaison Librarian at QUT. He graduated with a Graduate Diploma in Librarianship, and has spent the last 5 years working in academic libraries. He holds an Honours degree in English and Communications, writing his thesis on the intersection of game design and Survivor. Michael is always looking for the opportunity to turn a variety of interests into work related tasks (though mostly to justify googling picture of dogs in hats).

Annette Messell is an academic law librarian working at a regional university in NSW. She enjoys finding ways to make finding the law accessible to students and other librarians. Annette understands that learning how to find cases and legislation is difficult for those without a law degree – and is motivated to help new librarians navigate the steep learning curve in a fun and interactive way

PASStime: Experiments with facilitated learning (challenges, triumphs and learning to let go)

Session description

Picture this: A major restructure comes along, yanking you out of your comfort zone. It’s a reality for many in the GLAM sector and it’s often a confronting and uncertain time. However, my experience has been a positive one, particularly when PASS joined the library.

For those who have never heard of PASS (and I was recently one of you!), it’s an international program which was born in the USA in 1973, and has since grown to be offered in 37 of the 39 Australian universities. PASS stands for Peer Assisted Study Sessions and is based on the idea that people learn better when they have immediate opportunities to practice or where they can teach others, much more so than when they are taught. Though PASS exists in a University-setting, its approach – facilitating learning through interactive (and fun!) activities – could be employed by anyone who runs workshops or training. It even works in one-on-one consultations!

My presentation will illustrate the PASS approach by reporting on the experience of developing and running a facilitative workshop: Wrestling with referencing. I’ll summarise the theory behind the approach and the lessons we’ve learned employing it. The challenges we’ve faced and the ways we’ve overcome them (and I promise I won’t talk about referencing itself!). When training, it’s far easier to stand up in front of your participants and teach – sometimes that’ what people think they want. However, it’s far more rewarding to see people actively work together to develop their knowledge, improve their skills, and have a tonne of fun doing it.


Sian Dewar

Sian Dewar recently completed her Graduate Diploma in Information and Library Studies and is currently working as a Librarian in the Research and Copyright Team at Curtin University. After two years navigating Copyright, Sian has turned her focus to scholarly publishing, Open Access and research profiles. Motivated by the learning difficulties experienced by her dyslexic daughter, Sian originally planned to work in public libraries promoting early childhood literacy. While embarking on quite a different career trajectory, Sian is particularly interested in the development of online interactive resources that cater for different styles of learning.

Mosaics, Photoshop, & sign language: a summer of knowledge sharing and collaboration

Session description

My session will be about the ‘Summer of Sharing’ program which was a collaborative idea of the Client Library Services Team (CLS) at our academic library. There are three campus libraries and they are based on three ends of the city. All the CLS across the campuses belong in one team but they hardly get an opportunity for knowledge sharing and working together as team. As a result, Summer of Sharing program was developed to give the CLS staff an opportunity to share our knowledge and utilize our skills during the Summer break when the hours are condensed and everyone is available around the same time. The response to the 2017 ‘Summer of Sharing’ presentations and workshops was significantly positive that it will be continued on in the coming years.


Rida Malik

Rida Malik is currently working on her project for Master of Information Studies, specialising in Library Sciences, from Victoria University of Wellington, New Zealand. She works as a Information Literacy Librarian for Auckland University of Technology’s Library and spends her time volunteering for local charities. Rida has been passionate about libraries from a very young age after her first visit to a British Council Library and made it her career goal to become a Librarian.

Photocopying the revolution: librarians making zines and changing the world

Session description

What is a zine? These self-made, underground publications have a thriving history and an exciting future. Australia has a rampant zine scene, and libraries and archives have been collecting them for a while now. Zine librarianship in the professional sense is growing in the UK and the US, and Australia can follow in their footsteps. Two first-time presenters will discuss zine collections at their own libraries. They will reflect on their own experiences making and collecting zines, deviating from the norm, and finding a community. They will explore how zines can be a collaborative tool for librarians to meet people, exchange ideas, and foster creativity. When librarians have opinions that deviate from the status quo, zines can be a way for expressing those ideas.


Kassi Grace is a library technician and zinester from Melbourne. She works at the State Library of Victoria, and makes zines in her spare time. She recently created and curated the collaborative conference zine, Thoughts From #APLIC18, published by Rebel GLAM. She has written about this experience for the ALIA magazine INCITE. Kassi has assisted with the newCardigan Zine-a-Thon and spoken about her zines for CardiCast. She has created and edited AusLib: the Australian library zine.

Alissa McCulloch is a librarian and zinester from Canberra. She writes zines for Saorsa Free Press, and works in cataloguing at the National Library of Australia in her spare time. She has spoken about zines on Turbitt & Duck and CardiCast, and is currently writing a zine entitled 245 10 $a Hello MARC : $b a zine about cataloguing.

An all access pass to Mandurah Libraries: intergenerational activities, dogs and a dementia-friendly service

Session description

On Tuesday mornings, reluctant readers sit next to Flynn, a sausage dog, and read him stories. Three hundred-odd community members, between a few days old and 90 years old, gather for storytime, craft activities, treasure hunts, morning tea and musical bingo.

Over the last 18 months, Mandurah Libraries has taken traditional library services, added a sprinkle of creativity and an extra dollop of accessibility to become a community space for everybody.

Why? Because we know that literacy skills are core to the community, for everybody in the community.


Jesika Miller and Jo Towse

Jesika Miller is passionate about community involvement in library programs and activities. With a Bachelor of Criminology with Honours, Jesika uses literacy skills, learning through play and libraries’ role as a community space to decrease anti-social behavior and change public attitudes towards juvenile delinquency. Previously at Mandurah Libraries and now the Senior Library Officer for Programs and Community Engagement at the City of Bunbury, Jesika has been involved in community-based programs including, Intergenerational Activities, STEAM Festival, Local Creatives, Little Explorers and others.

Jo Towse works for Mandurah Libraries in Western Australia and completed a Graduate Diploma of Information and Library Studies in 2016. Since commencing her role as library officer, Jo has contributed to a number of library programs including Memory Café, Reflecting with Art, Intergenerational Activities and hosting Story Dogs for home school students. Jo is passionate about developing accessible services to enable lifelong learning opportunities for all members of the community despite challenges they experience.

The Innovative Librarians Group: version 1.9

Session description

The Innovative Librarians Group was born in 2010 to promote innovation, forward thinking and technology within the library. The group enlisted interested volunteers, on a rotational basis, across all library work units, staff levels and locations. Group members began exploring emerging technologies to share with colleagues, from the newly-released 2010 iPad to the latest 2018 version of Awesome Tables. Before long, they were designing technology solutions for library services that transformed work practices. In the process, the Innovative Librarians Group broke down the barriers between functional work units in geographically dispersed locations, enabling rich, collaborative networks within a large organisation.

In retrospect, the group’s achievements and influence have well-prepared staff for a project-based way of working in a digital-first library. This session offers a practical model to follow or adapt to allow enthusiastic staff at any level to build their own and others’ skills and capacity with minimal organisational constraints.


Tracey Love is a reference librarian at RMIT University City campus. She designs sites and interactive learning resources, experiments with newly discovered tech tools, and joins many interesting project groups. Tracey is the longest-standing member of the Innovative Librarians Group.

Carrie Thomas is a librarian at RMIT University Bundoora campus. She works in a front line position and loves helping students and staff get the most out of the Library and its resources. Naturally nosy, she enjoys seeing how other people do things. Or better yet, incorporate their novel ways of doing things into her own practice!

How to win followers and influence people

Session description

The importance of social media as a promotional tool and engagement platform is well documented, however, there has been a noticeable paradigm shift in the attitudes of organisations towards social media as staff are increasingly exposed to the power of social media through workplace training and professional development opportunities, and encouraged to participate.

This presentation will present a strategic plan for developing an individual, professional social media presence and building meaningful networks online, or: how to win followers and influence people.

Over a three-month period, the authors will put into practice strategic social media engagement recommendations from the findings of a comprehensive literature review. These recommendations will be implemented on the authors’ Instagram and Twitter accounts in order to measure their efficiency, effectiveness and impact; develop a case for an evidence-based approach to social media, and representing a concerted effort to build their networks through various engagement strategies.


Gemma Steele is a librarian at Museums Victoria whose research interests include special libraries and collections, rare books, museums, cataloguing, and marketing. A former journalist, media monitor and political researcher, Gemma holds a Masters of Information Management from RMIT and Masters in Commerce with a specialism in marketing and advertising from the same institution. She previously studied journalism, public relations and media in her hometown of Edinburgh.

Daniel Wee is a librarian at Monash University working in Rare Books and Research and Learning. Previously, Daniel has worked in Manuscripts and Victorian and Australian Published Collections at State Library Victoria, and as Online Engagement Librarian at Frankston City Libraries. Daniel’s research interests include, developing contemporary special collections and early career librarianship for rare books. He holds a Graduate Diploma in Information Studies at CSU and a Bachelor of Arts from Swinburne University.

A brave experiment in community-led programming

Session description

The aim is to share how a program called the Cultural Forum started as a brave experiment (granted support on a 6 month trial-basis) and evolved across a 12 month period to become a radical method for programs that communities lead in Melbourne. The session will be run as a lecture and be supported with PowerPoint slides that include podcast clips and photos of various presenters from not-for-profit organisation that we worked with to build panels and address topical issues from the Stolen Generations to Manus Island and detainment.


Eliza Jane Coyle holds a Master of Art Curatorship from the university of Melbourne and a Bachelor of Art History and Theory with Honours and has applied to do a PhD in the field of Museum Studies in 2019. Eliza works in public programming at Yarra Libraries and is passionate about arts and communities. She strives to develop innovative formats that have a strong participation aspect and challenge how we see each other and the world around us.

Daniella Ruff is a community programs librarian based at the Yarra City Libraries. Daniella’s focus is in developing programs that nurture the articulation and communication of creative ideas which contribute to positive change and empower marginalised voices. Daniella comes from an arts background and has previously worked in special education and mental health.

Come together, professional development for right now

Session description

The purpose of this session is to describe the work of the Professional Development Working Group (PDWG) — collaborate, deviate, and innovate — to coordinate the delivery of professional development (PD) to public library staff across the state. For example, Bringing your local history to life; Design-led innovation in libraries; and Wikis and Free and Open Software.
The session will include some video presentations showing examples of PD delivered.


Janet McGuinness is a librarian and a library technician. She works at State Library of Queensland and enjoys collaborating with colleagues from across the organisation to deliver professional development to public library and Indigenous Knowledge Centre staff. Previously she worked in public libraries in two states including Noosa Library Service, Queensland and City of Greater Dandenong Libraries in Victoria.

#LibrarianFashion: how we used our personal style to collaborate on a video for the IFLA World Library and Information Congress

Session description

Three librarians, five interview subjects, four cities, and one major international conference.

In this session, we’ll discuss how we collaborated across cities (and sometimes countries) using social media and online tools in order to present at the 2018 IFLA World Library and Information Congress.
We will also talk about how we used video to present our content in an innovative way, and how we explored a seemingly light-hearted topic (fashion) as a platform to talk about issues important to libraries, such as inclusion and neutrality.


Bonnie Wildie is a library/history/archives person who seeks new and innovative methods that might challenge traditional notions of historical research and information access. She describes her person style as pro-pocket and handmade.

Amy McKenzie is a Librarian at Austin Health Sciences Library. She has previously worked at the State Library of New South Wales and the State Library of Victoria. A fashion school dropout, she is interested in fashion as self-expression, and the stories our clothing can tell. Her style is influenced by fashion history and costume, and has been described as ‘technicolour librarian’.

Anne Reddacliff (Collaborator – not attending the conference) is a librarian, PhD candidate, mentor and happiness blogger/vlogger. She also serves as the Convenor for IFLA LGBTQ Users Special Interest Group. Anne’s fashion style is a blend of colourful dresses with Emily Green necklaces.

Deviating paths: staying relevant for over 160 years

Session description

Mechanics’ Institutes are the foundation from which modern public libraries have developed and deviated. They are the root of the library system that is at the heart of so many communities and, although there are relatively few Mechanics’ Institutes left, the survivors are thriving. All libraries and librarians can learn from their tenacity and ingenuity.

The two oldest libraries in Victoria are both Mechanics’ Institutes. These hardy survivors were founded in 1839 and 1854 with almost identical goals. They have held true to their origins while innovating their own stories, and both have remained relevant throughout their long histories by adapting to meet the demands of both changing membership and new circumstances.
This presentation will explore how these two Mechanics’ Institutes have evolved from their beginnings to each become leaders in their own fields. One has become the premier loanable collection of Victorian History and uses innovative methods and collaboration to promote this vital collection to the community. The other has built a collaborative network with musicians, playwrights, literary award organisers, artists, and members to create an extensive events and clubs program which compliments the general collection. These two libraries hold true to their original century-old ideals whilst keeping their eyes firmly on the future.


James Baker is the Cataloguing Librarian and eSmart Coordinator at the Melbourne Athenaeum Library. He’s on the ALIA Vic committee and in his free time is a Venturer Leader and board game enthusiast. He is slowly starting to get the hang of Twitter.

Ellen Coates is the Collections Librarian at the Prahran Mechanics’ Institute Victorian History Library. She’s on the NLS9, ALIA Vic and Librarians For Refugees committees. When she’s not in the library world, she’s an historian (medieval history nerd), writer and book collector. She runs the blog Historical Ragbag and can be found on Twitter.

The adventures that led to the creation of a crazy systems librarian

Session description

It is a common stereotype that TAFE is for tradies and school leavers.
TAFE stands for Technical and Further Education, nowadays many TAFE institutes offer more than just vocational education and training (VET) programs, they also offer Bachelor degrees or even Post-graduate qualifications.

When life gives you stereotypes: rebel! This is my story of doing things out of the ordinary and launching the first Institutional Repository in the Victorian TAFE sector.


Joey Chung (Centre)

Joey Chung is a self-proclaimed crazy librarian, just ask recipients of the one-man show library tours. Joey has been working towards breaking stereotypes since joining Holmesglen as an Information Services Librarian in 2011. Introducing E-Reserves (online course readings storage) to their liaison area with a successful strong uptake by the Bachelor degree. A few years later, Joey became a Website and Systems Librarian, managing the Learning Commons website, Library Management System, RFID system, and supporting the Discovery Layer; though, of most relevancy at this time of reading, is their work in launching the first Institutional Repository in Victorian TAFE sector in 2016. Hear about the personal resources you need to set up a repository, and witness the wannabe comedic act that is Joey Chung!

LIGHTNING: Agile: a tale of librarians working within a software development framework

Session description

Agile teams are self-organising, adaptable, continuously improving and largely different from how the Teaching & Learning team at Flinders University Library had come to be working. You will hear about our journey to thinking in a new way and how new graduates can play pivotal roles in bringing new ideas and perspectives to established and experienced teams.


Hannah Foster

Hannah Foster is a Graduate Librarian at Flinders University, working across the Library Services and Teaching & Learning teams to provide customer service support and information literacy training across the University. Relatively new to the GLAM industry, Hannah previously worked as a Graduate Library Officer at UniSA and completed a Graduate Diploma of Information Management (Library & Information Management) in July 2018. Co-authors for this lightning talk are Bethany Stoll-Mentis and Laura Chiappara-Estevez.

LIGHTNING: What if… there were no LibGuides?

Session description

Three superhero graduate librarians form a team to ask Library staff some controversial questions: Are LibGuides useful? Why are we using LibGuides at all? What if there were no LibGuides? A review project that aimed to improve and explore alternative options on how to present information. How we did it? We worked together to create a staff survey, facilitate focus groups and conduct user groups/testing. What we learnt in the process? Trying to deviate from the norm is very hard and you will encounter many obstacles (a.k.a staff resistant to change even before it happens!). We created a report and our recommendations are with the Library executive team now.


Bethany Stoll-Mentis

Bethany Stoll-Mentis is a Graduate Librarian and works across the Teaching & Learning, and Library Services teams at Flinders University. Prior to Flinders, she worked at the University of South Australia Library in a variety of teams, including Repository Services, Academic Library Services and Projects. She has a Bachelor of Communication, and a Master of Library and Information Management. Co-authors for this lightning talk are Laura Chiappara-Estevez and Hannah Foster.